Terms
All orders must be paid at time of shipping. We accept all major credit cards, company checks, and wire transfers. If a check is returned there will be $25 dollar return fee applied to the order and we reserve the right to no longer accept your company check. We do not extend credit at this time; however, we will offer terms as soon as we hire a factoring company.

Shipping

We ship using UPS, FedEx, and FedEx Freight. Customers may provide us with their shipping account and we will ship at no additional charge. Freight is caped at 20% on all orders and 15% on orders over $1500. If requested for international shipping, wood crating will be quoted extra and pre-approved by the customer prior to shipping.

Availability
We will ship partial orders unless notified otherwise in advance. Backorders will be shipped upon availability unless cancelled prior. Average ship time for in stock items is 5-7 days and will notify you for longer lead times.

Returns

All returns must be pre-approved & an RMA number issued for proper credit. Any unauthorized returns will incur a restocking fee of 25% plus any shipping charges incurred will be deducted from your credit. Every item is inspected prior to shipping to you; however we will honor exchanges, within the return policy outlined above and at our discretion. 

Damages
Damages or shortages must be reported to us within 7 days of delivery. Damaged items will be recalled and replaced as soon as possible. Replacements will only be given for items properly packaged for a safe return to us.

Pricing
Due to international trade conditions prices are subject to change without notice. Price changes will not affect confirmed orders.

We reserve the right to change prices, terms and conditions without a prior notice.